{"id":1273,"date":"2023-01-05T14:52:07","date_gmt":"2023-01-05T14:52:07","guid":{"rendered":"https:\/\/visavis.pt\/?page_id=1273"},"modified":"2023-05-19T15:29:10","modified_gmt":"2023-05-19T15:29:10","slug":"deveres-de-informacao-para-com-o-cliente","status":"publish","type":"page","link":"https:\/\/visavis.pt\/deveres-de-informacao-para-com-o-cliente\/","title":{"rendered":"DEVERES DE INFORMA\u00c7\u00c3O PARA COM O CLIENTE"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1273\" class=\"elementor elementor-1273\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-051cb11 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"051cb11\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6e690dc\" data-id=\"6e690dc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-42c5f24 elementor-widget elementor-widget-spacer\" data-id=\"42c5f24\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-70d725a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"70d725a\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-bed5df7\" data-id=\"bed5df7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ba192a3 elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ba192a3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 class=\"regulation--title\">DEVERES DE INFORMA\u00c7\u00c3O PARA COM O CLIENTE<\/h2>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9a7b98f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9a7b98f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ddec19f\" data-id=\"ddec19f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-bbb294c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"bbb294c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p class=\"paragraph\">Informa\u00e7\u00e3o legal de acordo com o Artigo 32\u00ba do Decreto-Lei n\u00ba 144\/2006, de 31 Julho<\/p><p class=\"paragraph\">VIS a VIS &#8211; Media\u00e7\u00e3o de Seguros, Lda., sociedade com sede na Parede, Rua Dr. Camilo Dion\u00edsio Alvares, 1055, 1\u00ba, 2775-373 Parede, Portugal, contribuinte n.\u00ba 501375635, com o capital social de \u20ac 50.000,00, matriculada na Conservat\u00f3ria do Registo Comercial de Lisboa, com o n\u00ba 501375635, registada na ASF com o n\u00ba 407097748\/3, com a categoria de Agente de Seguros, com autoriza\u00e7\u00e3o para exercer a actividade de media\u00e7\u00e3o de seguros no \u00e2mbito dos ramos vida e n\u00e3o vida e que se poder\u00e1 verificar e confirmar em\u00a0<a href=\"https:\/\/www.asf.com.pt\/\">www.asf.com.pt<\/a>, informa os seus clientes, nos termos e para os efeitos previstos no artigo 32\u00ba do Decreto-Lei n\u00ba 144\/2006, de 31 de Julho, que:<\/p><p><span class=\"highlight\">1.<\/span>\u00a0N\u00e3o det\u00e9m participa\u00e7\u00e3o, directa ou indirecta, no capital social de qualquer empresa de seguros;<\/p><p><span class=\"highlight\">2.<\/span>\u00a0N\u00e3o existe participa\u00e7\u00e3o, directa ou indirecta, no capital social do mediador que seja detida por uma empresa de seguros ou pela empresa m\u00e3e de qualquer empresa de seguros;<\/p><p><span class=\"highlight\">3.<\/span>\u00a0Est\u00e1 autorizado a receber pr\u00e9mios para serem entregues \u00e0 empresa de seguros;<\/p><p><span class=\"highlight\">4.<\/span>\u00a0Est\u00e1 autorizado a celebrar contratos de seguros em nome e por conta das empresas de seguros;<\/p><p><span class=\"highlight\">5.<\/span>\u00a0N\u00e3o tem poderes de regulariza\u00e7\u00e3o de sinistros em nome e por conta das empresas de seguros;<\/p><p><span class=\"highlight\">6.<\/span>\u00a0A sua interven\u00e7\u00e3o n\u00e3o se esgota com a celebra\u00e7\u00e3o do contrato de seguro;<\/p><p><span class=\"highlight\">7.<\/span>\u00a0A sua interven\u00e7\u00e3o envolve a presta\u00e7\u00e3o e assist\u00eancia ao longo do per\u00edodo de vig\u00eancia do contrato de seguro;<\/p><p><span class=\"highlight\">8.<\/span>\u00a0Baseia os seus conselhos na obriga\u00e7\u00e3o de fornecer uma an\u00e1lise imparcial, entendendo-se esta como obriga\u00e7\u00e3o de dar os conselhos com base na an\u00e1lise de um n\u00famero suficiente de contratos de seguro dispon\u00edveis no mercado que lhe permite fazer uma recomenda\u00e7\u00e3o, de acordo com crit\u00e9rios profissionais, quanto ao contrato de seguro mais adequado \u00e0s necessidades do cliente;<\/p><p><span class=\"highlight\">9.<\/span>\u00a0Assiste direito ao cliente de solicitar Informa\u00e7\u00e3o sobre a remunera\u00e7\u00e3o que o mediador receber\u00e1 pela presta\u00e7\u00e3o do servi\u00e7o de media\u00e7\u00e3o e, em conformidade, fornecer-lhe, a seu pedido, tal Informa\u00e7\u00e3o;<\/p><p><span class=\"highlight\">10.<\/span>\u00a0Sem preju\u00edzo da possibilidade de recurso aos tribunais judiciais ou aos organismos de resolu\u00e7\u00e3o extrajudicial de lit\u00edgios, j\u00e1 existentes ou que para o efeito venham a ser criados, as reclama\u00e7\u00f5es dos tomadores de seguros e outras partes interessadas devem ser apresentadas junto do Instituto de Seguros de Portugal, directamente ou atrav\u00e9s do Livro de Reclama\u00e7\u00f5es dispon\u00edvel no estabelecimento do mediador para tal fim;<\/p><p class=\"regulation--footer\">Informa-se, por \u00faltimo, que o Decreto-Lei n\u00ba 144\/2006, de 31 de Julho &#8211; diploma que estabelece o regime jur\u00eddico do acesso e do exerc\u00edcio da actividade de media\u00e7\u00e3o de seguros ou de resseguros -, define o \u00abagente de seguros\u00bb, nos termos da al\u00ednea b) do artigo 8\u00ba, como a categoria em que a pessoa, singular ou colectiva, exerce a actividade de media\u00e7\u00e3o de seguros em nome e por conta de uma ou mais empresas de seguros ou de outro mediador de seguros, nos termos do ou dos contratos que celebre com essas entidades.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6f5d117 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6f5d117\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b8ad6e7\" data-id=\"b8ad6e7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-35a9217 elementor-align-center elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"35a9217\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/visavis.pt\/wp-content\/uploads\/2023\/01\/DEVERES-DE-INFORMACAO-LEGAL_VAV.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Clique aqui<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>DEVERES DE INFORMA\u00c7\u00c3O PARA COM O CLIENTE Informa\u00e7\u00e3o legal de acordo com o Artigo 32\u00ba do Decreto-Lei n\u00ba 144\/2006, de 31 Julho VIS a VIS &#8211; Media\u00e7\u00e3o de Seguros, Lda., sociedade com sede na Parede, Rua Dr. Camilo Dion\u00edsio Alvares, 1055, 1\u00ba, 2775-373 Parede, Portugal, contribuinte n.\u00ba 501375635, com o capital social de \u20ac 50.000,00, [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1273","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>DEVERES DE INFORMA\u00c7\u00c3O PARA COM O CLIENTE - VISAVIS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/visavis.pt\/deveres-de-informacao-para-com-o-cliente\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"DEVERES DE INFORMA\u00c7\u00c3O PARA COM O CLIENTE - VISAVIS\" \/>\n<meta property=\"og:description\" content=\"DEVERES DE INFORMA\u00c7\u00c3O PARA COM O CLIENTE Informa\u00e7\u00e3o legal de acordo com o Artigo 32\u00ba do Decreto-Lei n\u00ba 144\/2006, de 31 Julho VIS a VIS &#8211; 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